Starbucks Card Terms & Conditions
Updated September 17, 2018
This Starbucks Card Agreement ("Agreement") is between you and PT Sari Coffee Indonesia (“Starbucks”) ("we" or "us") and describes the terms and conditions that apply to your Starbucks Card. By buying, loading or using your Starbucks Card, you agree to these terms.
About Your Account
Starbucks Cards are not targeted towards, nor intended for use by, anyone under the age of 18.
Loading Value on Your Card
You may not have more than IDR 2,000,000in value on any of your Starbucks Cards at any time, and no more than IDR 20,000,000 may be associated with any one Starbucks Card in a single month. This means that the activity on any one of your Starbucks Cards cannot exceed IDR 20,000,000 over the course of a month. There is a minimum amount that you may load on any Starbucks Card at any given time, and that amount is typically IDR 100,000. We may change any of these amounts at any time without notice to you.
If you use a credit or debit card to purchase or reload your Starbucks Card, prior to charging your credit or debit card, an authorization process will occur for the amount of your purchase or reload transaction ("Transaction"). The authorization process will validate the credit or debit card number, status, available credit or funds and billing information to ensure that it matches what the bank or card company has on file. Your bank or Starbucks may attempt to contact you for additional information prior to authorizing the Transaction amount.
All amounts loaded onto your Starbucks Card are denominated in Indonesian Rupiah and the Starbucks Card is only valid for transactions in all Starbucks stores in Indonesia.
Fees and Expiration of Card Balances
Receipts and Transaction History
Billing Errors, Corrections
Fraud Associated with Your Starbucks Card or Card Balance
Registration, Liability for Unauthorized Transactions
You should treat your Starbucks Card like cash and not disclose your Starbucks Card information to anyone. If your Starbucks Card or Starbucks Card information is lost or stolen, anyone who obtains possession of either may use your Card. You are responsible for all transactions on your Starbucks Card, including unauthorized transactions. However, if your Starbucks Card is lost, stolen or destroyed, your Starbucks Card can be replaced with the balance remaining on it at the time you contact us, but only if you have previously registered it with us.
If your registered Starbucks Card becomes lost, stolen or damaged, contact us immediately either by logging into your account on https://www.sbuxcard.com or by calling (021) 1 500 078 . Your registered Starbucks Card balance is protected from the time you notify us. We will freeze the remaining balance on your Starbucks Card at the time you notify us and will load that remaining balance on a replacement Starbucks Card.
Changes to This Agreement
Cancellation of This Agreement
Governing Law – Indonesia
Inquiries or Questions