Starbucks Card Terms & Conditions
Updated 1 November 2019
This Starbucks Card Agreement ("Agreement") is between you and PT Sari Coffee Indonesia (“Starbucks”) ("we" or "us") and describes the terms and conditions that apply to your Starbucks Card. By buying, loading or using your Starbucks Card, you agree to these terms.
About Your Account
Starbucks Cards are not targeted towards, nor intended for use by, anyone under the age of 18.
Loading Value on Your Card
You may not have more than IDR 2,000,000in value on any of your Starbucks Cards at any time, and no more than IDR 20,000,000 may be associated with any one Starbucks Card in a single month. This means that the activity on any one of your Starbucks Cards cannot exceed IDR 20,000,000 over the course of a month. There is a minimum amount that you may load on any Starbucks Card at any given time, and that amount is typically IDR 100,000. We may change any of these amounts at any time without notice to you.
If you use a debit card to purchase or reload your Starbucks Card, prior to charging your debit card, an authorization process will occur for the amount of your purchase or reload transaction ("Transaction"). The authorization process will validate the debit card number, status, available or funds and billing information to ensure that it matches what the bank or card company has on file. Your bank or Starbucks may attempt to contact you for additional information prior to authorizing the Transaction amount.
All amounts loaded onto your Starbucks Card are denominated in Indonesian Rupiah and the Starbucks Card is only valid for transactions in all Starbucks stores in Indonesia.
Inactive Period of Account Balances
Receipts and Transaction History
Billing Errors, Corrections
Fraud Associated with Your Starbucks Card or Card Balance
Registration, Liability for Unauthorized Transactions
You should treat your Starbucks Card like cash and not disclose your Starbucks Card information to anyone. If your Starbucks Card or Starbucks Card information is lost or stolen, anyone who obtains possession of either may use your Card. You are responsible for all transactions on your Starbucks Card, including unauthorized transactions. However, If your Starbucks Card is lost/stolen or damaged, you can activate a new Starbucks Card at store, then contact our Customer Care to transfer the balance from said lost/stolen or damaged card to a new Starbucks Card (as replacement card) which you have activated and registered under the same account. Your registered Starbucks Card balance is protected from the time you notify us. We will freeze the remaining balance on your Starbucks Card at the time you notify us.
Changes to This Agreement
Cancellation of This Agreement
Governing Law – Indonesia
Inquiries or Questions